Privacy Policy

Last updated: November 2026

Pixie Vacations is the trade name of VLM, LLC, a travel agency based in Georgia. This policy explains what information we collect on pixievacations.com, in our planning tools and quizzes, and in the forms we run on Facebook and Instagram. It also explains how we use that information and the choices you have.

What we collect

  • Information you give us. When you ask for a quote, contact us, sign up for our emails, use a quiz or planning tool, or fill in one of our forms on Facebook or Instagram, we collect what you enter. That can include your name, email address, phone number, mailing address, travel dates and destination, the number and ages of the travelers in your party, and anything else you tell us about your trip.
  • Booking details. To make a reservation, we may need details the travel supplier requires, such as each traveler's full name and date of birth, and a payment method.
  • Information collected automatically. Like most websites, ours uses cookies and similar tools. They record things such as the pages you view, the site or ad that brought you here, your general location, and your device and browser type.

How we use it

  • To answer your questions and send the quotes you ask for.
  • To book and look after your travel.
  • To send the emails you signed up for, such as our newsletter, discount alerts and planning guides.
  • To see how our website and our ads are performing, and to improve them.
  • To show our ads to people who have visited our website.
  • To keep the business and legal records we are required to keep.

Who we share it with

  • Travel suppliers. We give cruise lines, resorts, theme parks, tour operators, travel insurance companies and other suppliers the details they need to quote or book your trip. Each supplier handles that information under its own privacy policy.
  • Our travel specialists. The Pixie travel specialist working on your trip sees the details you send us.
  • Companies that help us run our business. These include our email service (such as Mailchimp), our website, form and messaging tools, the provider that runs our online planning assistant, and analytics and advertising services from Google, Meta and Ahrefs. They may use your information only to provide their service to us.
  • When the law requires it, or when it is needed to protect our guests, our business or others.

We do not sell your personal information for money. Like many businesses, we use advertising tools that rely on cookies, and some state laws call this "sharing" information for advertising. The next section explains how to opt out.

Cookies and advertising tools

We use Google Analytics and Ahrefs Web Analytics to count visits and see which pages are useful. We use Meta's tracking pixel to measure our Facebook and Instagram ads and to show our ads to people who have visited our site.

You can block or delete cookies in your browser settings. You can also install Google's Analytics opt-out add-on, change your ad settings inside your Facebook, Instagram and Google accounts, or use the industry opt-out page at optout.aboutads.info.

Forms on Facebook and Instagram

When you fill in one of our forms inside Facebook or Instagram, Meta sends us what you submit, such as your email address. We use it for the purpose described on that form, for example to send you the guide or the alerts you asked for. Meta also handles your information under its own privacy policy.

Email

Every marketing email we send has an unsubscribe link, and you can use it at any time. If you have a trip booked with us, we may still email you about that trip.

Children

Our website is for adults planning travel. We do not knowingly collect information directly from children under 13. Parents and guardians give us children's names and ages so that we can quote and book family travel.

How long we keep it and how we protect it

We keep your information for as long as we need it to plan and look after your travel, to send the emails you asked for, and to meet legal, tax and accounting requirements. We take reasonable steps to protect it, but no website or email system can be guaranteed to be completely secure.

Your choices

  • Unsubscribe from our marketing emails at any time.
  • Ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. We may need to keep some booking records.
  • Residents of some states, including California, have additional rights under state law. We will not treat you differently for using them.

To make a request, email info@pixievacations.com or call 678-815-1584.

Other websites and apps

Our site links to travel suppliers and other websites we do not control, and their own privacy policies apply. The Pixie Pals game has its own privacy policy.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us