These terms and conditions (“Terms and Conditions”) govern the relationship between VLM,
LLC d/b/a Pixie Vacations and/or Coffee Can Travel (“VLM” and/or “we/us/our”) and you, the
purchaser or traveler (“Client” and “you/your”). By planning travel with VLM, you agree to be
bound by these terms and acknowledge that VLM acts solely as a booking agent for disclosed
principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus companies,
ground transportation, boat purveyors or owners, and other independent contractors providing
accommodations, transportation, and other services (“Supplier(s)”) and is not the source or
provider of the travel services. These terms include warranties and disclaimers and exclusions
of liability and may restrict your rights and remedies and provide protection to VLM.
1. USE OF VLM SERVICES, ACCESS AND INFORMATION FOR TRAVEL BOOKINGS
You warrant that you are at least 18 years of age and possess the legal authority to enter into
this Agreement and to make travel bookings with VLM. You agree to be financially responsible
for all travel bookings you make with us, whether made on behalf of yourself or for other
members of your traveling party. You warrant that all information supplied by you on behalf of
yourself, members of your household, or others for whom you are authorized to transact
business with us is true and accurate. You agree that you will only make legitimate reservations
or purchases with VLM and its Suppliers, and you acknowledge that, without limitation, any
speculative, false, or fraudulent reservation is prohibited.
VLM accepts all bookings solely as the booking agent for the travel Suppliers on your itinerary.
Separate Supplier terms and conditions will apply to your reservation and purchase of travel-
related goods and services that you select, and you understand and agree that by booking
travel through VLM, you are also agreeing to the booking terms of each Supplier partner you
have selected for your itinerary. You agree that you will abide by the terms and conditions of
purchase imposed by any Supplier that you have selected as a service provider on an itinerary
you have approved.
VLM is not liable or responsible for any arrangements made independently of VLM. VLM
assumes no responsibility for costs or fees you incur for independent arrangements not booked
through VLM, inclusive of, but not limited to, airline, hotel, excursion, and travel protection
related charges. If you make your own flight arrangements, VLM is not responsible for any loss
resulting from cancellation or changes in international gateways, itineraries, or travel dates,
and cannot assist you with any schedule changes or delays related to air reservations you have
made on your own arrangement. It may not be possible to earn frequent flyer or other loyalty
points for reservations on your itinerary. With limited exceptions, hotel, casino, and airline
rewards or points cannot be redeemed for travel arrangements made by VLM.
VLM is California Seller of Travel 210579-40, Florida ST39600. Registration as a seller of travel
does not constitute approval by the State of California.
2. RIGHT TO CORRECT ERRORS AND OFFERS SUBJECT TO AVAILABILITY
We reserve the right to correct errors. In the event of any pricing error or omission, we reserve
the right to adjust such pricing or make any other corrections. All offers, incentives and Supplier
promotions are subject to availability and may change without notice. You are advised to
confirm reservations well in advance of your anticipated dates of travel to avoid
disappointment, increases in fares and additional late booking fees. Availability and pricing of
services may fluctuate, based on the Supplier’s pricing policies.
3. PAYMENTS, CANCELLATIONS, AND CHANGES TO BOOKINGS
You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising
out of your travel bookings through VLM. By submitting a credit card authorization form to
VLM, you agree to allow VLM to use your payment method to purchase travel products from
our Suppliers on your behalf. EXCEPTING IN CASES 0F FRAUD, YOU AGREE NOT T0 FILE ANY
DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING
TERMS AND CONDITIONS OF VLM OR ITS SUPPLIERS, INCLUDING CANCELLATIONS OR CHANGES
OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND THE CONTROL OF VLM OR ITS
SUPPLIERS. IF YOU ATTEMPT TO CHARGEBACK, REVERSE OR RECOLLECT A PREVIOUSLY
AUTHORIZED TRIP PAYMENT, VLM RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS,
FEES AND EXPENSES ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL OR RECOLLECTION,
INCLUDING, WITHOUT LIMITATION, ATTORNEY FEES.
All payments for travel are due prior to departure according to each Supplier’s terms and
conditions of booking. Suppliers may require non-US travelers to make payments in United
States Dollars, when making arrangements through VLM. You understand that failure to make
final payment or any violation of a Supplier’s conditions of purchase may result in cancellation
of your reservations, in your being denied access to any flights, tours, hotels, cruises, or other
travel services, or in your forfeiting any monies paid for your reservations. In some cases, there
is NO REFUND once a booking is made and under deposit. You may not be entitled to a refund if
you change or cancel your travel plans after confirmation of a booking. All cancellation requests
must be sent to VLM in writing. As a result of cancellation or changes to confirmed bookings,
third-party Supplier’s cancellation penalties will apply. Cancellation fees will be charged to the
credit card or other payment method you authorized to pay for travel services or deducted
from the Supplier’s refund.
If you decide to change any portion of your confirmed arrangements prior to departure or
during your trip, we will attempt to assist you. Certain bookings may not be able to be changed,
and you will be responsible for any increases in cost imposed by the Supplier, as well as any
VLM or Supplier change fees. All requests for changes to a booking must be made in writing to
VLM. When tour, cruise or package prices are based on Suppliers’ contract rates, you will not be
entitled to any refund for any unused portion of travel.
4. TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION
REQUIREMENTS
It is the responsibility of each Client to obtain and carry a valid passport book, visa(s), and all
other documents required by applicable government regulations. Passport cards are not
accepted for most international travel. When traveling domestically or internationally, the U.S.
Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS)
advise that everyone carry acceptable identification in order to board a flight. Acceptable
identification can be found at http://www.tsa.gov/ and examples include DHS-designated
enhanced driver’s license, US passport, or a foreign government passport. You will need a state-
issued REAL ID compliant license or identification card, or another acceptable form of ID (such
as a passport), to fly within the United States.
Certain countries will not admit a passenger if their passport expires within six (6) months of
the anticipated date of return. Non-United States citizens may require additional
documentation, and you are responsible to make VLM aware when traveling on a passport
from a country other than the United States of America. VLM neither controls nor warrants the
issuance of visas or approval of visa waivers related to your travel. Should a visa not be issued,
VLM is not responsible for lost payments made toward your trip. Please note that rules of each
country regarding entry and exit may change at any time.
Children and infants may also require travel documents. Minors traveling with one parent,
and/or without both parents, may be stopped and not admitted, unless authenticated and
verified consent forms are provided to the authorities; please see https://help.cbp.gov for
additional information. The U.S. Customs and Border Protection Agency requires that for
groups of children under age 19 arriving to the United States by land or sea from contiguous
territory and traveling with a school group, religious group, social or cultural organization, or
sports team, may also present an original or copy of his or her birth certificate, a Consular
Report of Birth Abroad, or a Naturalization Certificate. Parental or legal guardian consent must
be provided to the supervising adult or group leader in writing.
The name, date of birth and gender that appears on the identification card must exactly match
the same such data that is listed on your tickets and booking records. You acknowledge that it is
your responsibility to ensure that the information on your tickets and confirmations is accurate.
Any discrepancy between your reservation and your travel documentation may result in denied
boarding or an undue delay at an airport security checkpoint causing you to miss your flight,
and any subsequent scheduled travel bookings on cruises and tours.
WHEN YOU RECEIVE YOUR TRAVEL DOCUMENTS, IT IS YOUR RESPONSIBILITY TO REVIEW AND
VERIFY ALL INFORMATION FOR ACCURACY. CONTACT VLM IMMEDIATELY IF CHANGES OR
CORRECTIONS ARE REQUIRED. IF YOU HAVE NOT NOTIFIED US OF NECESSARY CORRECTIONS TO
YOUR RESERVATION WITHIN TWENTY-FOUR (24) HOURS OF RECEIVING YOUR TRAVEL
DOCUMENTS, VLM BEARS NO RESPONSIBILITY FOR ANY ADDITIONAL COSTS ASSOCIATED WITH
MAKING NECESSARY CORRECTIONS.
5. INDIVIDUAL ENTRY AND EXIT REQUIREMENTS
Each country holds different rules of entry for travel, including views of past criminal offenses,
whether within or outside of their boundaries, and it is your responsibility to know whether you
are eligible to enter the jurisdictions on your itinerary. If you have a current or prior criminal
offense, contact that country directly for entry and exit requirements. You can visit the US State
Department Website for further information about these requirements. See,
https://travel.state.gov/content/travel.html. We do not inquire about an individual’s criminal
record in the interest of respecting our Clients’ privacy. For example, if traveling to or through
Canada, individuals with a Driving While Intoxicated (DWI) record or with judgments for unpaid
child support should review current entry requirements. See: https://www.canada.ca.
In some countries, it is illegal to enter with firearms or ammunition, and if you attempt to enter
a country with prohibited items, you may be detained, refused admission, or arrested.
6. IMMUNIZATIONS AND HEALTH SCREENINGS
You must have the proper immunizations and health screenings and required documentation of
such immunizations and screenings before travel. VLM shall not assume responsibility for the
accuracy of health, vaccination, or documentation requirements prior to departure or upon
landing at the final destination. In some cases, required inoculations must be recorded by
Client’s health practitioner on a valid vaccination certificate, which the Client must carry for
proof of inoculation. If you are concerned about taking any medications or receiving certain
inoculations, check with your health practitioner BEFORE booking. Check the State Department
Web site http://travel.state.gov, for relevant information relating to travel to specific
destinations, and the Center for Disease Control http://wwwnc.cdc.gov/travel/ relating to
health issues related to travel.
7. ACCESSIBILITY, TRAVELERS WITH DISABILITIES, SPECIAL TRAVEL NEEDS.
Travelers with disabilities or special needs who may require non-emergency special services,
additional support or accommodation of a disability should advise us in advance of booking, so
that we can request assistance or arrange for appropriate services or equipment. In some cases
when travelers are unable to use their own wheelchairs, mobility devices, medical equipment
or devices, rental of special equipment or devices may result in additional charges. Airlines may
impose charges for additional baggage and may have restrictions on the size of wheelchairs
that they can accommodate.
In order to travel with a service animal or emotional support animal, some Suppliers may
require advance arrangements and special documentation of the animal’s health and training.
When traveling outside of the United States or Canada, laws and regulations will often apply
different standards of accommodation for travelers with disabilities or special needs. While we
are committed to assisting travelers with disabilities or special needs, VLM is not responsible for
the failure of Suppliers in those countries to meet the needs of travelers when the Supplier
follows laws and regulations of the local jurisdiction. Additionally, the laws and regulations of
local jurisdications covering travelers with disabilities or special needs may change without
prior advance notice and VLM bears no responsibility in case of changes in the legal or
regulatory framework of the places you may visit on your trip.
Certain destinations may have limited medical facilities or limited availability of prescription
medications. We recommend that you consult with your health practitioner to discuss the
details of your trip. Certain travel insurance plans may provide access to emergency medical
care, medical evacuation and replacement of prescription medication. WE RECOMMEND THE
PURCHASE OF COMPREHENSIVE TRAVEL INSURANCE ON ALL BOOKINGS.
8. RISKS AND SAFETY
Travel to certain destinations may involve greater risk than others. VLM urges Clients to remain
informed on a daily basis as to current news events, as well as to review travel prohibitions,
warnings, announcements and advisories issued by the United States Government prior to
booking travel to international destinations. Information on health and safety conditions in
various countries and the level of risk associated with travel to particular international
destinations can be found at http://www.state.gov, http://www.tsa.gov, http://www.dot.gov,
http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov. The Smart Traveler
Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens
who are traveling to, or living in, a foreign country. STEP allows you to enter information about
your upcoming trip abroad so that the Department of State can better assist you in an
emergency. Registration is recommended and provided by going to https://step.state.gov/step/
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, VLM DOES NOT REPRESENT OR
WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE
LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH
DESTINATIONS. CLIENT’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT
CLIENT’S OWN RISK.
In the event of emergent health or safety concerns, once VLM has investigated the prevailing
situation, VLM shall have the sole and absolute discretion whether to proceed with any VLM
escorted trip or private departure, or to make alterations to the itinerary.
9. HAZARDOUS MATERIALS
Federal law prohibits passengers from bringing hazardous materials on the aircraft.
(1) Federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s
luggage or on the passenger’s person. A violation can result in five years’ imprisonment and
penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives,
compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radio- active
materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and
radiopharmaceuticals.
(2) There are special exceptions for small quantities (up to 70 ounces total) of medicinal and
toilet articles carried in the passenger’s luggage and certain smoking materials carried on the
passenger’s person. For further information, each passenger should contact the relevant airline
representative(s) on their itinerary. Restrictions on hazardous materials are listed
http://www.tsa.gov/traveler-information/prohibited-items.
10. INSECTICIDE NOTICE
We recommend that you refer to the DOT list of airports in countries that require airlines to
treat the passenger cabin with insecticides prior to the flight or while on the aircraft. This list is
on the DOT’s website and is updated from time to time: http://www.dot.gov/office-
policy/aviation-policy/aircraft-disinsection-requirements.
11. AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN
Your airline ticket is a contract between you and the air carrier, even if you purchase through
VLM. If you purchase air travel through VLM, you acknowledge and agree that VLM does not
have the right to control the operations of independent airlines, and agree that VLM is not
liable for any personal injury, property damage related to your purchase of air tickets or air
travel, including, but not limited to any act, error, omission, injury, loss, accident, or delay
caused by any act, error or omission of the airline, including their failure to deliver services,
partial or inadequate delivery of services, airline policies including refund or rebooking policies,
fees for checked or carry-on luggage, fuel increases, bankruptcy or cessation of operations.
Airlines strictly prohibit certain booking practices such as “throw away” tickets or “hidden city”
itineraries. Agency recommends Client review airline policies to avoid requesting the booking of
a prohibited ticket. Agency reserves the right to seek reimbursement from Client for bookings
made at Client’s direction that violate airline policies and result in liability to the airline.
You understand and agree that VLM functions solely and exclusively as a booking agent for the
air carrier, that we do not handle or hold client funds for airline tickets, and that we are not the
Merchant of Record under the meaning of that term under the Department of Transportation's
regulations. Because VLM does not hold or handle client funds, you understand and agree that
any refund for cancelled or delayed flights, baggage fees or seat assignments must come
directly from the airline and not from VLM.
VLM shall not assume any responsibility for any air schedule changes. In rare instances, upon
departure from a country, certain departure taxes must be paid in cash only, and may vary in
price. Failure to use a reservation may result in automatic cancellation of all continuing and
return flights, as well as forfeiture of airfares.
Airline e-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary
fare provide otherwise.
Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours
prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time
for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure
time for domestic flights, and 72 hours prior for international flights.
Frequent Flyer mileage accrual is at the discretion of the airline(s). VLM has no liability if accrual
of miles or points is denied or if upgrades are not allowed. Many airlines do not permit
upgrades on airfare purchased in certain fare classes or when using frequent flyer miles, loyalty
status or certificates.
Seat assignments are not guaranteed even after they are assigned, and VLM has no control over
airline seat assignments. Most airlines charge a fee to pre-book a seat.
12. LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
VLM acts solely as a booking agent for disclosed principal Suppliers and is not the source or
provider of any travel service. Each Supplier is an independent entity with its own management
and is not subject to the control of VLM. The Suppliers whose names appear in travel
documentation are those actually responsible for providing the travel services purchased, and
you consent to the use of those Suppliers.
The Supplier may determine that alterations in itinerary are necessary for any number of
reasons, including but not limited to severe weather. Any alterations to an itinerary are at the
sole discretion of the Supplier, and VLM bears no responsibility for any changes.
BECAUSE VLM ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE THE
RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS,
YOU AGREE THAT VLM IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE,
WHICH MAY ARISE OUT OF THESE SERVICES. VLM HEREBY DISCLAIMS ANY LIABILITY WHETHER
BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING WITHOUT
LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR
INDIRECT DAMAGES IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY
PRINCIPAL SUPPLIER BOOKING THROUGH VLM, INCLUDING WITHOUT LIMITATION LIABILITY
FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH
MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, OMISSIONS OR
OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES,
AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE
T0 DELIVER 0R THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATlON
AND REFUND POLICIES, FUEL INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND
OTHER MATTERS OUTSIDE OF VLM’S CONTROL, AND YOU HEREBY RELEASE VLM FROM ANY
LIABILITY WITH RESPECT TO THE SAME.
VLM HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS AND CLIENT
AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM VLM WILL BE LIMITED TO THE
AMOUNT OF COMMISSION AND FEES ACTUALLY RECEIVED BY VLM.
13. FORCE MAJEURE
VLM will not be in breach of these terms and conditions or otherwise be liable to you, for any
failure or delay in performing an obligation under this Agreement that is due to any of the
following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war,
terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication
facilities, including web host and internet service provider, breakdown or malfunction of
equipment, destruction of or serious damage to facilities, natural catastrophes including, but
not limited to extreme weather events, floods and volcanic eruptions, governmental acts or
omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of
availability of raw materials or energy, and any other unforeseen circumstance which is beyond
the control of VLM. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL
TRIPS.
In addition, each of VLM’s Suppliers have terms and conditions which include Force Majeure
provisions. In the event that a Force Majeure event occurs, those Suppliers may be entitled to,
and may in their sole and absolute discretion, vary, postpone or cancel any itinerary or
arrangement in relation to the trip. Payment of any refund to you as a result of the non-
performance of any obligations hereunder shall remain in the sole and absolute discretion of
the Supplier pursuant to their policies, although VLM shall use its reasonable efforts to secure
reimbursement for you where possible.
14. CLIENT CONDUCT
Each participant in any trip escorted by VLM is expected to act responsibly and adhere to all
behavior guidelines established by VLM and our Suppliers, including adhering to dress codes at
religious or cultural sites, or Supplier dress codes. VLM and all local Suppliers reserve the right
to remove you from any facility, hotel or resort property, tour location or means of
transportation if your health or your conduct appears to endanger yourself or others, disrupts
the general well-being of other clients on any element of your trip, or interferes with the
operation or security of the places you visit. In any such case, there will be no refund.
When you book with VLM, you accept responsibility for any damage or loss caused by you. Full
payment for any such damage or loss (reasonably estimated if not precisely known) must be
paid directly at the time to the accommodation owner or manager or other Supplier. You must
indemnify VLM for the full amount of any claim (also including legal costs) made against us. We
are not responsible for any costs incurred concerning a guest removed from a trip, or any
portion of a trip. You agree not to hold VLM or any of its related entities liable for any actions
taken under these terms and conditions. Baggage and personal effects are at all times the sole
responsibility of the participant.
Any transportation, possession or use of illegal drugs will result in immediate termination of
your trip and may result in prosecution by law enforcement authorities. You are responsible for
knowing and observing the licensing laws for drug possession (including prescription and over
the counter drugs) for all countries and states you are visiting. Laws may require you to carry a
prescription from your doctor.
15. CURRENCY FLUCTUATIONS
Currency exchange rates fluctuate. Prices are subject to change based upon currency exchange
rate fluctuations. VLM is not responsible for surcharges or foreign transaction fees imposed by
Client’s credit card or bank.
16. TRAVEL INSURANCE
VLM OFFERS ACCESS TO TRAVEL INSURANCE TO PROTECT PASSENGERS AND THEIR
INVESTMENT IN TRAVEL. UNLESS SPECIFICALLY NOTED, TRAVEL INSURANCE IS NOT INCLUDED
IN THE COST OF CLIENT’S ITINERARY TO PROTECT AGAINST THIRD PARTY SUPPLIER
DEFAULT/BANKRUPTCY PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR
CRUISES, CANCELLATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION AND
REPATRIATION, BAGGAGE AND PERSONAL EFFECTS/LOST LUGGAGE AND BAGGAGE DELAY,
ILLNESS, JOB LOSS PROTECTION AND CHANGE OF PLANS, ACCIDENTAL DEATH AND DISABILITY,
TRAVEL ACCIDENT/SICKNESS MEDICAL EXPENSES, AND MORE. PROPER INSURANCE MAY
PROTECT YOU FROM FINANCIAL LOSS IN ALMOST ALL CIRCUMSTANCES. Without appropriate
travel insurance, you understand and agree that if you cancel or interrupt your travel for any
reason, portions of the trip/tour may not be refunded and VLM’s and travel Suppliers’
cancellation penalties will apply resulting in the loss of monies up to the full cost of Client’s
travel booking and related costs. The purchase of travel insurance is not required in order to
purchase any other product or service offered by VLM, however if you decline to purchase
insurance, VLM may require that you execute an insurance waiver. VLM is not a licensed
insurance broker, and its advisors are not qualified or authorized to answer technical questions
about benefits, exclusions, and conditions of any of the insurance offered, nor evaluate the
adequacy of the prospective insured’s existing insurance coverage. An additional charge applies
for any travel insurance selected. It is your responsibility to know what your insurance policy
covers, and to put alternative coverage in place, if you wish to insure for conditions that are
excluded by your policy. VLM CANNOT GUARANTEE THAT ANY INSURANCE PROVIDER WILL
APPROVE COVERAGE FOR A CLAIM MADE UNDER THE INSURER’S POLICY AND MAKES NO
REPRESENTATIONS ABOUT THE EXTENT OF COVERAGE FOR ANY POLICY IT MAY OFFER OR
QUOTE.
17. RESERVATION OF RIGHTS AND CHANGES TO THESE TERMS
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time.
Updated versions of the Terms will be provided to Clients, will be posted on our website and
are effective immediately on posting.
18. GENERAL
The laws of the State of Georgia govern these Terms and Conditions. You hereby consent to the
exclusive jurisdiction and venue of courts in Cherokee County, Georgia in all disputes arising out
of or relating to travel bookings with VLM. Any claim against VLM must be brought within 12
months after the date of the completion of the trip and not later. VLM shall not in any case be
liable for damages other than compensatory damages, and you waive any right to claim
punitive or exemplary damages. You agree that you may only bring claims in your individual
capacity and not as plaintiffs or class members in any class action, proposed or purported class
action, or other representative action, regardless of the type of proceeding. You expressly agree
to waive and forego any and all rights to bring any such class actions, purported or proposed
class actions, or representative actions.
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant
to applicable law including, but not limited to, the warranty disclaimers and liability limitations
set forth above, then the invalid or unenforceable provision will be deemed superseded by a
valid, enforceable provision that most closely matches the intent of the original provision and
agreement shall continue in effect.
These Terms and Conditions (and any other terms and conditions referenced herein) constitute
the entire agreement between the Client and VLM with respect to travel bookings made with
VLM by any means, and it supersedes all prior or contemporaneous communications and
proposals, whether electronic, oral, or written, between Client and VLM with respect to
communications with VLM. A printed version of this agreement and of any notice given in
electronic form shall be admissible in judicial or administrative proceedings based upon or
relating to these Terms and Conditions to the same extent and subject to the same conditions
as other business documents and records originally generated and maintained in printed form.
