Pixie Vacations Guest Reviews and Testimonials

Overall Rating / 1891 Total 1st-Party Reviews

5.0 Out of
5 Stars

Pixie Vacations

5.0 out of 5 stars
Janie B - October 28, 2020

Carie Hamm is truly a gem!! From the beginning to the end she was right there with our large family of 12 making sure we had the best experience possible. She was available for questions while we were there and even took it upon herself to check on us during our stay. We are planning another trip 2022 and Carie is our girl!!! If you are considering a trip whether you have been before or if it's your first trip, let Pixie Vacations take over the stress and planning. You will not be disappointed!!!

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5.0 out of 5 stars
Chelsea S - October 28, 2020

We started planning our Disney trip for September of 2019. We were going to be a party of 12 and did not have the slightest clue where to begin. We contacted Carie Hamm, and that was easily the best decision we could have made! From the moment we made the first deposit to the day we made it back to Charleston, WV after a fabulous trip.. Carie was there! She truly is like a magical Disney fairy. She helped plan the perfect trip from our hotel stay, itinerary, fast passes, etc. She was always available, answering every question (sometimes twice) and even readily available while we were in the parks with any questions. We traveled with a friend who had went to Disney previously that stated her trip was nothing like ours was planned out, and that was all thanks to Carie! We will never plan another trip without her!! We so appreciate her craft and all she does.

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5.0 out of 5 stars
Sara S - October 28, 2020

Carie Hamm is the best vacation planner ever!! She really cares and takes her time making sure each and every detail is done and wrapped up nicely!!! Carie is always there for you to ask questions!!! I recommend her to everyone I know who is going on a trip!!!!

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5.0 out of 5 stars
Kendal K - October 28, 2020

Carie Hamm is nothing short of a Disney fairy godmother - ready to wave her wand and make your dreams come true! She planned my family's first Disney vacation and it was a dream. She took care of every detail and answered each of my (many) questions quickly and knowledgeably. Her recommendations were spot on, and I don't think there a single experience we wanted to have that she didn't make happen. Carie also helped coordinate a second trip to Disney for me, my dad, and brother last February to run the Disney Princess Half Marathon. She found the perfect room to accommodate all of us and a great price, and walked me through how to get on Rise of the Resistance - which we did. We HIGHLY recommend, Carie, and look forward to working with her again in the future.

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5.0 out of 5 stars
Denise D - October 27, 2020

We had an awesome Disney vacation! Carrie Hamm took care of everything! She knows so much about it and could answer all of our questions! I highly recommend Carrie Hamm!

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Pixie Guest Stories

Our agent was a life-saver! We had heard overwhelming stories from many others about all the planning and research that is necessary for a Disney vacation. We, honestly, didn’t know where to start, and then Pixie came into our lives. She answered endless lists of questions, booked our entire itinerary and gave us key insights for a successful trip.

We couldn’t have had the memorable trip to Orlando last week without her!

Dee

I just want to say thank you for all your help planning what was the most amazing vacation I could ever imagine. We had so much fun and are ready to start planning again for next year. Next year will be bigger and better.

From our hearts to yours thank you.

 

Wayne Rubow

Our Pixie helped plan and organize my family trip to Disney.  She kept in mind that I had 3 young children. One, in which, has severe allergies. She made sure all of his needs were addressed and cared for. Furthermore, she did all of the reservations for meals and guided me to make the most of my time with park hours. I had been to Disney before and thought in the past that there was a lot of preparation needed for the trip. This time, however, it was a breeze. That is because Pixie Vacations did all of the work. She was very professional and helpful. When we were leaving for our trip, the weather was a concern. Our agent helped guide us to make sure we were able to depart to Florida.

Thanks for a wonderful trip.

 

Kim Lucas

I consider myself a major Disney Junkie and have always booked my own trips because “who knew more than me?” well I was reluctant to use a Travel Agent at first but thought I would give it a try and it was honestly one of the best decisions I have ever made. My agent was always there, just an email or call away, made all my dining reservations as well as BBB and Harmony Barbershop and got them all exactly when I wanted them & created a chart to show me my daily plans. I loved working with her and definitely planned on working with her again but then something happened that made her INCREDIBLE to me and she made me a lifetime customer!

When we checked in, our rooms were not ready so we had to wait a while. When we checked in, they told us the reason the rooms were not done was because they were waiting on adjoining rooms (my sister and I travel together and MUST have adjoining rooms) so that was no problem. Finally at check in time, they directed us to 2 rooms that were not adjoining. When I called the front desk they do me they were “completely full” and there was nothing we could do except for stay in this room tonight and move tomorrow. Well this sent my husband into a “major bad mood” he didn’t want to have to try to settle in just to have to repack up in the morning and it was causing me a great deal of grief and not a magical way to start my vacation.

I decided to message my pixie agent and within 20 minutes she had us set-up in adjoining rooms and someone was on their way to get our luggage! I couldn’t believe it – she made the grumpiness go away and all was right in the world – we were able to go settle in our room and stay put! This made my day and sealed the deal that my Pixie will be my travel agent for LIFE!!

Thanks for a wonderful trip.

 

Castronovo Family

Our pixie quickly became a household name for us whenever we discussed Disney. Even my husband became excited about the trip and would say, “Ask Our Pixie about —-“. I would ask her and it would happen! From the moment she gave us a no-pressure hassle-free quote, to the second we booked, to the planning leading up to our trip, to our time in Disney- she became part of our vacation.

She made sure that we did just the right things for our family and at our own pace. I am very grateful that she was incredibly compassionate towards some special health needs we had on our trip, as well as traveling with a toddler. Her confidence, inviting demeanor, knowledge of Disney, and approachability made our trip worry-free. She even sent us gifts ahead of time, covered the fare for a van to ensure we made a dining reservation, and had gifts waiting at our hotel! We have been back for one week and I have already recommended her and Pixie Vacations to many people. Thank you for a magical vacation!

Stoll Family

From the first phone call, our agent at Pixie Vacations was there for us. We made our own plane reservations, but she offered to do it for me. She did our online check-in which was just great. Everything was ready for us when we arrived at the Wilderness Lodge. She arranged for our pickup at the airport and our ride at the end of our stay. EVERYTHING WAS PICTURE-PERFECT!

The suggestions she made of things to see (go early on the Safari, the animals are more active early in the day!) and do, places to eat, were great.

COULD NOT HAVE GONE ANY SMOOTHER!!

Diane

Our agent at Pixie Vacations was fantastic getting back to us when we requested an initial quote for our vacation. She worked with us, and gave us great guidance because we were also working with Disney guest relations due to a previous incident from our last trip. Anytime we needed dining reservations switched, she immediately attended to it. She sent us countdown update emails that got us excited about our trip, and a wonderful card getting us pumped up for our vacation.

When we received our itinerary paperwork, we were so excited to get the embroidered bag with our name on it! Jen actually hugged the bag. The bag she uses for work had broken the week before, so it really made her day. We started out booking through Pixie solely due to the “early bird” special, but we won’t book through any other way from here on out!

Thank you so much to Pixie Vacations, and especially to our agent. You made a magical vacation that much more magical!

Terri and Jen

So I just have to say – WOW!! we had a BLAST on our trip! Thank you so much for all of your help – especially in the rescheduling situation. We ended up loving the 4 day park pass with 3 night option. The Club Level was beyond amazing. They knew us by name, we had TONS to eat/drink any time of the day – and the fireworks from the club balcony was a nice touch!

Lizanne

Our agent at Pixie Vacations contacted me after I filled out an inquiry form. I wasn’t sure what we wanted to do, or if we were really going to go, but she called right after I did the form. We emailed and spoke a bit, and soon she had a package to suggest to us. We needed a ground floor unit due to traveling with a wheelchair, so she had to switch our rooms around. She did all of this promptly and efficiently. I felt comfortable venturing into the World of Disney knowing there was someone who could answer questions for us if we got stuck. We said she was our travel fairy.

Dear Pixie Vacations:

I just wanted to thank you for all your help in planning our trip to Disney. Our travel agent was an amazing representative to work with. She answered all our questions very quickly.

She knew we were on a budget, and she helped us get the most vacation with our money. She told us the best times to visit the parks, gave us amazing advice and followed through with everything that she said she would do. We had an amazing time at Disney and can’t wait to go back. I would recommend her and Pixie vacations to anyone planning a trip to Disney.

Thank you for everything!!

The McLean Family

Pixie Vacations

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