Pixie Vacations Guest Reviews and Testimonials

Pixie Guest Stories

Our agent was a life-saver! We had heard overwhelming stories from many others about all the planning and research that is necessary for a Disney vacation. We, honestly, didn’t know where to start, and then Pixie came into our lives. She answered endless lists of questions, booked our entire itinerary and gave us key insights for a successful trip.

We couldn’t have had the memorable trip to Orlando last week without her!

Dee

I just want to say thank you for all your help planning what was the most amazing vacation I could ever imagine. We had so much fun and are ready to start planning again for next year. Next year will be bigger and better.

From our hearts to yours thank you.

 

Wayne Rubow

Our Pixie helped plan and organize my family trip to Disney.  She kept in mind that I had 3 young children. One, in which, has severe allergies. She made sure all of his needs were addressed and cared for. Furthermore, she did all of the reservations for meals and guided me to make the most of my time with park hours. I had been to Disney before and thought in the past that there was a lot of preparation needed for the trip. This time, however, it was a breeze. That is because Pixie Vacations did all of the work. She was very professional and helpful. When we were leaving for our trip, the weather was a concern. Our agent helped guide us to make sure we were able to depart to Florida.

Thanks for a wonderful trip.

 

Kim Lucas

I consider myself a major Disney Junkie and have always booked my own trips because “who knew more than me?” well I was reluctant to use a Travel Agent at first but thought I would give it a try and it was honestly one of the best decisions I have ever made. My agent was always there, just an email or call away, made all my dining reservations as well as BBB and Harmony Barbershop and got them all exactly when I wanted them & created a chart to show me my daily plans. I loved working with her and definitely planned on working with her again but then something happened that made her INCREDIBLE to me and she made me a lifetime customer!

When we checked in, our rooms were not ready so we had to wait a while. When we checked in, they told us the reason the rooms were not done was because they were waiting on adjoining rooms (my sister and I travel together and MUST have adjoining rooms) so that was no problem. Finally at check in time, they directed us to 2 rooms that were not adjoining. When I called the front desk they do me they were “completely full” and there was nothing we could do except for stay in this room tonight and move tomorrow. Well this sent my husband into a “major bad mood” he didn’t want to have to try to settle in just to have to repack up in the morning and it was causing me a great deal of grief and not a magical way to start my vacation.

I decided to message my pixie agent and within 20 minutes she had us set-up in adjoining rooms and someone was on their way to get our luggage! I couldn’t believe it – she made the grumpiness go away and all was right in the world – we were able to go settle in our room and stay put! This made my day and sealed the deal that my Pixie will be my travel agent for LIFE!!

Thanks for a wonderful trip.

 

Castronovo Family

Our pixie quickly became a household name for us whenever we discussed Disney. Even my husband became excited about the trip and would say, “Ask Our Pixie about —-“. I would ask her and it would happen! From the moment she gave us a no-pressure hassle-free quote, to the second we booked, to the planning leading up to our trip, to our time in Disney- she became part of our vacation.

She made sure that we did just the right things for our family and at our own pace. I am very grateful that she was incredibly compassionate towards some special health needs we had on our trip, as well as traveling with a toddler. Her confidence, inviting demeanor, knowledge of Disney, and approachability made our trip worry-free. She even sent us gifts ahead of time, covered the fare for a van to ensure we made a dining reservation, and had gifts waiting at our hotel! We have been back for one week and I have already recommended her and Pixie Vacations to many people. Thank you for a magical vacation!

Stoll Family

From the first phone call, our agent at Pixie Vacations was there for us. We made our own plane reservations, but she offered to do it for me. She did our online check-in which was just great. Everything was ready for us when we arrived at the Wilderness Lodge. She arranged for our pickup at the airport and our ride at the end of our stay. EVERYTHING WAS PICTURE-PERFECT!

The suggestions she made of things to see (go early on the Safari, the animals are more active early in the day!) and do, places to eat, were great.

COULD NOT HAVE GONE ANY SMOOTHER!!

Diane

Our agent at Pixie Vacations was fantastic getting back to us when we requested an initial quote for our vacation. She worked with us, and gave us great guidance because we were also working with Disney guest relations due to a previous incident from our last trip. Anytime we needed dining reservations switched, she immediately attended to it. She sent us countdown update emails that got us excited about our trip, and a wonderful card getting us pumped up for our vacation.

When we received our itinerary paperwork, we were so excited to get the embroidered bag with our name on it! Jen actually hugged the bag. The bag she uses for work had broken the week before, so it really made her day. We started out booking through Pixie solely due to the “early bird” special, but we won’t book through any other way from here on out!

Thank you so much to Pixie Vacations, and especially to our agent. You made a magical vacation that much more magical!

Terri and Jen

So I just have to say – WOW!! we had a BLAST on our trip! Thank you so much for all of your help – especially in the rescheduling situation. We ended up loving the 4 day park pass with 3 night option. The Club Level was beyond amazing. They knew us by name, we had TONS to eat/drink any time of the day – and the fireworks from the club balcony was a nice touch!

Lizanne

Our agent at Pixie Vacations contacted me after I filled out an inquiry form. I wasn’t sure what we wanted to do, or if we were really going to go, but she called right after I did the form. We emailed and spoke a bit, and soon she had a package to suggest to us. We needed a ground floor unit due to traveling with a wheelchair, so she had to switch our rooms around. She did all of this promptly and efficiently. I felt comfortable venturing into the World of Disney knowing there was someone who could answer questions for us if we got stuck. We said she was our travel fairy.

Dear Pixie Vacations:

I just wanted to thank you for all your help in planning our trip to Disney. Our travel agent was an amazing representative to work with. She answered all our questions very quickly.

She knew we were on a budget, and she helped us get the most vacation with our money. She told us the best times to visit the parks, gave us amazing advice and followed through with everything that she said she would do. We had an amazing time at Disney and can’t wait to go back. I would recommend her and Pixie vacations to anyone planning a trip to Disney.

Thank you for everything!!

The McLean Family

Pixie Vacations

FOUR Time Award Winner
Travel Weekly Magazine

pixie-vacations-magellan-award-2013     pixie-vacations-magellan-award-2014     pixie-vacations-magellan-award-2015    Travel Weekly Awards

What Our Guests Say

1,195 verified client reviews · 5.0 average rating. Reviews are collected from real Pixie Vacations guests through our first-party review platform and public profiles on Google, Facebook, and Yelp.

Average of 822 star-rated reviews; the remaining reviews are Facebook recommendations without a star value. Showing the 367 most recent 4- and 5-star written reviews below.

Terrific help with planning trips. Highly recommended

Adam Bozeman · Google ·

Georgette did an amazing job of finding hotels that met my needs. When planning an international trip, it was nice to know that she was available for any questions I may have. Georgette made the entire process easy! I would highly recommend her and Pixie Vacations.

Kelly DeVun · Google ·

Caitlyn at Pixie Vacations was amazing to work with. They took time to help not just until we booked but even after booking to make sure we were ready for the trip. From sending us packing suggestions to following up with making sure everything on our Disney profile was all set up and ready for the trip. They took time to answer any and all questions we had along the way. We could have never planned a trip and had it all come together so smoothly. We are already looking forward to being repeat customers and using Pixie Vacations for additional trips in the future.

Dave Clayton · Google ·

100% recommend using Lesli! She is so organized and kept us on track with every step of planning. Our vacation was wonderful because of all the tips and knowledge Lesli shared. Highly recommend!

Ginny Newell · Google ·

Debbie Matullo is the best in the business at getting you the perfect Disney vacation along with anything else you need even sandals! She will ask all the right questions and make sure your booking experience is simple. I cannot recommend Debbie or this company enough. You won’t regret it. We had the best vacation because of her!

Caroline Stamm · Google ·

We got in touch with Katie after a friend recommended her. She is always one step ahead of your plans; she is the perfect guide for someone who has no idea what they’re doing. She is incredibly helpful and responds even at odd hours, whether day or night. She’s the best.

Daniela Martinez · Google ·

Fairytale Vacations by Jess is the BEST! She books our entire vacation for free, and all my boyfriend and I had to do is enjoy our vacation! I HIGHLY recommend booking with her; she's extremely knowledgeable, quick with responses, and passionate about what she does. Never having anyone but her book my vacations! ✨

Kaitlyn Lardeo · Google ·

Tammy is amazing. Noone can match her love for Disney. Ready to plan our next trip.

Michelle Schank · Google ·

My family has now used Lesli twice now. Both times she took so much stress off of me by making reservations and answering so many questions for me. Don’t hesitate to ask questions, she is knowledgeable and is always quick to answer. Thank you for helping our family make core memories. We will be using you again soon.

Amanda Brown · Google ·

Working with Pixie Vacations was a literal dream. Amy and team communicated very well, executed plans efficiently, and helped us every step along the way. This was our second time using Pixie Vacations and it won't be our last! Thanks again!

Kelly Shultis · Google ·

This trip to Universal Studios was the second time I have worked with Debbie Matullo at Pixie Vacations. Just like the first time everything was taken care of with no worries on my end. The first trip was Disney World. When I was getting ready to book a trip to Disney World a few years ago I decided to give Pixie Vacations a try. Debbie made everything so easy. From booking the resort, buying park passes, making reservations for dining, and transportation. She was always quick to respond to any questions and was great about helping plan parks based on our dining reservations. I have always booked trips and vacations on my own but using Pixie Vacations and Debbie I felt a lot more comfortable about not missing important details. Looking forward to booking our next Disney World trip with Pixie Vacations and Debbie in the near future.

Chris Thomas · Google ·

The team at Pixie Vacations were amazing in planning my Colorado ski trip for me. They had so much insight into the accommodation, passes and best ways to get around, which I would not have known if I tried to plan this myself. I unfortunately had to cancel the trip and the team were so helpful & prompt helping me to provide the right documentation to my insurance provider. I look forward to working with Pixie Vacations again when I book my next trip!

Ingrid · Google ·

Pixie Vacations was amazing! We had a great trip going to Disney World for the first time. Brenda is so knowledgeable and made it easy to plan and enjoy the parks while we were there. I will definitely use Pixie Vacations again in the future!

Christina Benton · Google ·

My wife and I went on a cruise around Italy the Viking Italian Sojourn. Tiffany and Caitlyn were extremely helpful in helping plan our adventures. They gave us outstanding support in planning our trip with ideas for Rome and the Viking cruise. Tiffany gave us ideas for our itinerary with ideas of English guided Tours which included day by day activities in Rome. This included places to eat in Rome and an App named “GetYourGuide” which was Extremely helpful in scheduling our guided Tours while in Rome. We toured the Vatican, Coliseum, Pantheon and had a golf Cart Tour using this guide to arrange tours. Tiffany and Caityln were always available to answer any questions regarding our adventure. We were able to ask for help by phone as needed even as we were traveling. Thanks to Tiffany and Caitlyn we had an adventure of a lifetime with fantastic memories! We highly recommend Pixie Vacations for Travel adventures to provide us with such a memorable enjoyable Experience. We will gladly use Pixie Vacations to plan our future Vacations.

Tom Gribben · Google ·

Pixie Vacations was very helpful throughout the entire process from helping us pick our river cruise, flights, hotels, and giving advice on much more. We have already started planning our next trip with them.

Doug Howard · Google ·

Dayna has helped us plan several cruises now, and she makes it so easy! We travel with other people, often, so the coordinating of excursions, special dinners, etc., can be dicey, but she is great to work with!

Carla Cottrell · Google ·

Kristin Zarchan arranged a wonderful 7 day vacation in Maui at the Kaanapali Beach Hotel. While there she arranged for a Luau at the Sheraton, a snorkeling excursion with Trilogy, and a tour of a pineapple plantation. Kristin made this a very special trip that my wife and I will always treasure. Recently Kristin put together a great Family cruise in the southern Caribbean. All the kids and grand kids a a fantastic time.

John Stang · Google ·

Megan is fantastic! She has planned my family’s first Disney Cruise, two Disney trips, and two Universal trips (one upcoming), and every experience has been nothing short of amazing. She is an excellent planner and communicator. After a five-year gap between our Disney trips, I was worried about missing out on events and not being up to date. Megan made everything so easy, she consistently sends helpful tips and tricks on how to navigate the parks, resorts, and even the cruise ship. She is also planning my upcoming 30th birthday trip, and I already know it’s going to be just as seamless and amazing. I highly recommend Pixie Vacations, especially Megan, if you want to feel at ease and simply show up and enjoy your trip. She truly makes sure you have a great time!

Alexis Raven · Google ·

I have booked two cruises through Pixie Vacations (Monica Englehart) and love it! The process is so easy! Look forward to working with Monica again in the future.

Amy Miller · Google ·

Working with Tawny was amazing. My trip to Disney was two fold. I went to run in the Disney Princess races and to play with a dear friend during the day. This created a somewhat complicated itinerary for a vary narrow timeline. Tawny not only helped us make the best decisions to maximize time but when things beyond our control impacted our trip, Tawny was immediately available to help us pivot and recapture lost time. Her knowledge and suggestions were invaluable. I wont plan another Disney vacation without her.

Helen Bowles · Google ·

Chiann Hager was great to work with. This was the first time I used a travel agent but it will not be the last! She helped me stay organized and to save money on our NCL cruise line booking.

Kristin Milu · Google ·

Outstanding trip, all went great!! Thank you Debbie!

BEAU HANEY · Google ·

An outstanding vacation was planned by Debbie, It was everything and more than we were told! Service was excellent and everything went as planned!!

maureen owens · Google ·

This was our second time using Brenda for a Disneyworld trip. She was great and always helpful. Highly recommend!

thehuble26 · Google ·

Charlotte at Pixie Vacations is simply the BEST! She advised and handled all the details of a ten day trip for our family of two children and four adults. Every aspect of our vacation to Disney and Universal was seamless and of the highest quality service. I have no idea how she did it all - but there was not one thing out of place. From the helping us navigate the apps, meal reservations, hotel details, daily schedules and more. Charlotte gave my family one of the greatest gifts anyone has ever given us - the experience of a lifetime that we will never forgot. We would work with Charlotte and Pixie Vacations ALWAYS in the future for our holiday plans. There are no words to describe the incredible level of care, expertise and customer support she gave us. Five Hundred Star Review!

Guy Roberts · Google ·

we have been using the services of Pixie Vacations, especially Crisanda Bravo´s expertise and help, for years - from an Antarctic Cruise to a Disney Vacation - always fast and precise - highly recommended! Thank you!

Susanne Ottendorfer · Google ·

Tiffany took the time to learn about my needs, wants and was super patient as I changed my mind more than once. She responded to my questions quickly. She was super helpful from beginning to end.

Amy Abrey · Google ·

Our experience working with Pixie's vacation planner was exceptional. It had been more than 20 years since our last Disney Cruise, and as adults who are passionate about Disney, we were confident our trip would be enjoyable. However, our agent Cassie exceeded all expectations—she took the time to understand our vacation desires and helped ensure everything was as magical as possible. We were celebrating our 35th wedding anniversary and traveling without kids, so we wanted to make the most of all the luxury and excitement that a Disney cruise offers. We needed guidance on available options, and Cassie expertly helped us book special dining experiences and other adult-focused activities. She also made herself accessible for any questions during our cruise, but thanks to her thorough preparation, we never needed to reach out. We have used other travel planners in the past but none of them has been as helpful as Cassie from Pixie. If you are looking for that personal touch, I cannot suggest anyone else more than Cassie from Pixie. We will use her services for our next trip.

Tom Koch · Google ·

I am writing to share my positive experience working with John from Pixie. He recently assisted us in planning our family vacation to Riviera Maya, Mexico, and his service was exceptional. The trip was a remarkable experience, and John ensured the entire planning process was seamless and stress-free. He was consistently available to address our questions and provided excellent support throughout. I look forward to booking with John again for our future travel needs.

Amy Southwick · Google ·

Booked a recent Cozumel cruise with Cris Bravo of Pixie Vacations, and she did all the work, even sending me reminder emails to make sure I took care of things only I could do (finish paying, check in before the cruise date, etc). This is my 2nd cruise through Pixie Vacations - both through Cris - and she's a really wonderful person, is very helpful, and is a delight to work with. It's easy to book with Pixie Vacations. Kudos to Cris Bravo!! See you again soon, Cris! (Only downside was the rough seas on the way back to the US.)

Renee Reid · Google ·

We had such a wonderful experience working with Debbie Sikes from Pixie Vacations to book our Disney Cruise. We booked a cruise on the Disney Wish sailing to the Bahamas and Disney’s Castaway Cay, and everything was absolutely seamless from start to finish. I found Debbie’s information on social media through another recommendation, and they specifically suggested reaching out to her directly. I am so glad we did. :) Debbie was incredibly helpful throughout the entire booking process. She answered all of our questions, made everything stress free, and sent valuable information leading up to our trip so we felt fully prepared. One of the main reasons we chose to book through this Pixie was the onboard credit we were eligible for, which was such a great added bonus. We truly appreciated Debbie’s professionalism, organization, and attention to detail. We will absolutely be returning soon to book another vacation and look forward to working with Debbie again. I highly recommend her to anyone looking to plan a magical and smooth vacation experience.

Isabella · Google ·

Dayna Rice from Pixie Vacations is nothing short of amazing. Incredibly helpful every step of the way. Super fast responses and very knowledgeable.

John Schellenberg · Google ·

I have booked with Amy Dodard twice now. She handled everything and made our trip stress free. Would highly recommend!

Ericka Leuzzi · Google ·

Pixie vacations was extremely helpful to us when we were planning our last disney trip and cruise. She was very quick to respond and made it easy for us to get things done. Would definitely recommend Pixie travels for your next vacation travel needs.

Randy and Ann Flanagin · Google ·

I am so very thankful that I was recommended Pixie vacations. Ryan was AMAZING to work with and put my panicked momma heart at ease. I could not have navigated Disney AT CHRISTMAS without her ! 100000/10 recommend them to anyone and everyone and will never plan another vacation without them!

Kristyn Jones · Google ·

5 of us went to Disneyworld over Christmas. Everything went very smoothly, so we were able to enjoy the vacation

Lilbop S · Google ·

Dennise did a fabulous job in getting us a hotel in San Juan, PR. She got us the hotel we wanted and got us several discounts too. Thank you, Dennise, I look Forword for you to book our next trip. Here is our second trip. We wanted to have a relaxing vacation with cultural learning in Colombia, South America for New Years. One call was all I needed. I have used Pixie last year for a vacation in Puerto Rico and that was fantastic. So, we reached out to Denise again. She is so kind, friendly and amazing. I don't have words for her. She put together a great holiday package for us and our friends. It was a private tour for four of us. It was well planned and well managed. We had great hotels, food and local guides. Language was problem but our guides went out of their way to ensure that we have no issues at the airports. Airports were busy and confusing, but the guides did a great job in making it a breeze. In Medellin, our flight was at 6 AM and had to leave hotel at 3 AM. Our guide was there before three and brought us packed meal of sandwiches, apple and water. THANK YOU. Our guides in Bogota and Medellin were great teachers, we had million questions, and they had answers for every question. We learned a lot. We were in Medellin for New Years eve and Denise made a special arrangement for a great party at the hotel. That was amazing. Thank you, Denise. The trip was worth every penny. We cannot wait to go on next one with her. THANK YOU Denise.

Gyan Gupta · Google ·

Julie is the best! Thanks for helping our family plan on a wonderful vacation!

Pete DeCapite · Google ·

Jessica was fantastic to work with. She booked both our Disney vacation and our cruise, making the entire process easy and stress-free. She’s knowledgeable, responsive, and handled every detail perfectly. We couldn’t have asked for a better experience and would highly recommend her to anyone planning a trip!

Nick Liger · Google ·

Megan Granger has done it again! I can’t imagine ever booking a vacation without her! Her knowledge, promptness and attention to detail cannot be beat!💕 Megan @ Pixie Vacations is wonderful!! She answers every question that comes up almost immediately; I will contact her for every family vacation we take from here on out.

Jennifer Milett · Google ·

Ready to plan your own trip? Get a free quote or call 678-815-1584.