Pixie Vacations Guest Reviews and Testimonials

Pixie Guest Stories

Our agent was a life-saver! We had heard overwhelming stories from many others about all the planning and research that is necessary for a Disney vacation. We, honestly, didn’t know where to start, and then Pixie came into our lives. She answered endless lists of questions, booked our entire itinerary and gave us key insights for a successful trip.

We couldn’t have had the memorable trip to Orlando last week without her!

Dee

I just want to say thank you for all your help planning what was the most amazing vacation I could ever imagine. We had so much fun and are ready to start planning again for next year. Next year will be bigger and better.

From our hearts to yours thank you.

 

Wayne Rubow

Our Pixie helped plan and organize my family trip to Disney.  She kept in mind that I had 3 young children. One, in which, has severe allergies. She made sure all of his needs were addressed and cared for. Furthermore, she did all of the reservations for meals and guided me to make the most of my time with park hours. I had been to Disney before and thought in the past that there was a lot of preparation needed for the trip. This time, however, it was a breeze. That is because Pixie Vacations did all of the work. She was very professional and helpful. When we were leaving for our trip, the weather was a concern. Our agent helped guide us to make sure we were able to depart to Florida.

Thanks for a wonderful trip.

 

Kim Lucas

I consider myself a major Disney Junkie and have always booked my own trips because “who knew more than me?” well I was reluctant to use a Travel Agent at first but thought I would give it a try and it was honestly one of the best decisions I have ever made. My agent was always there, just an email or call away, made all my dining reservations as well as BBB and Harmony Barbershop and got them all exactly when I wanted them & created a chart to show me my daily plans. I loved working with her and definitely planned on working with her again but then something happened that made her INCREDIBLE to me and she made me a lifetime customer!

When we checked in, our rooms were not ready so we had to wait a while. When we checked in, they told us the reason the rooms were not done was because they were waiting on adjoining rooms (my sister and I travel together and MUST have adjoining rooms) so that was no problem. Finally at check in time, they directed us to 2 rooms that were not adjoining. When I called the front desk they do me they were “completely full” and there was nothing we could do except for stay in this room tonight and move tomorrow. Well this sent my husband into a “major bad mood” he didn’t want to have to try to settle in just to have to repack up in the morning and it was causing me a great deal of grief and not a magical way to start my vacation.

I decided to message my pixie agent and within 20 minutes she had us set-up in adjoining rooms and someone was on their way to get our luggage! I couldn’t believe it – she made the grumpiness go away and all was right in the world – we were able to go settle in our room and stay put! This made my day and sealed the deal that my Pixie will be my travel agent for LIFE!!

Thanks for a wonderful trip.

 

Castronovo Family

Our pixie quickly became a household name for us whenever we discussed Disney. Even my husband became excited about the trip and would say, “Ask Our Pixie about —-“. I would ask her and it would happen! From the moment she gave us a no-pressure hassle-free quote, to the second we booked, to the planning leading up to our trip, to our time in Disney- she became part of our vacation.

She made sure that we did just the right things for our family and at our own pace. I am very grateful that she was incredibly compassionate towards some special health needs we had on our trip, as well as traveling with a toddler. Her confidence, inviting demeanor, knowledge of Disney, and approachability made our trip worry-free. She even sent us gifts ahead of time, covered the fare for a van to ensure we made a dining reservation, and had gifts waiting at our hotel! We have been back for one week and I have already recommended her and Pixie Vacations to many people. Thank you for a magical vacation!

Stoll Family

From the first phone call, our agent at Pixie Vacations was there for us. We made our own plane reservations, but she offered to do it for me. She did our online check-in which was just great. Everything was ready for us when we arrived at the Wilderness Lodge. She arranged for our pickup at the airport and our ride at the end of our stay. EVERYTHING WAS PICTURE-PERFECT!

The suggestions she made of things to see (go early on the Safari, the animals are more active early in the day!) and do, places to eat, were great.

COULD NOT HAVE GONE ANY SMOOTHER!!

Diane

Our agent at Pixie Vacations was fantastic getting back to us when we requested an initial quote for our vacation. She worked with us, and gave us great guidance because we were also working with Disney guest relations due to a previous incident from our last trip. Anytime we needed dining reservations switched, she immediately attended to it. She sent us countdown update emails that got us excited about our trip, and a wonderful card getting us pumped up for our vacation.

When we received our itinerary paperwork, we were so excited to get the embroidered bag with our name on it! Jen actually hugged the bag. The bag she uses for work had broken the week before, so it really made her day. We started out booking through Pixie solely due to the “early bird” special, but we won’t book through any other way from here on out!

Thank you so much to Pixie Vacations, and especially to our agent. You made a magical vacation that much more magical!

Terri and Jen

So I just have to say – WOW!! we had a BLAST on our trip! Thank you so much for all of your help – especially in the rescheduling situation. We ended up loving the 4 day park pass with 3 night option. The Club Level was beyond amazing. They knew us by name, we had TONS to eat/drink any time of the day – and the fireworks from the club balcony was a nice touch!

Lizanne

Our agent at Pixie Vacations contacted me after I filled out an inquiry form. I wasn’t sure what we wanted to do, or if we were really going to go, but she called right after I did the form. We emailed and spoke a bit, and soon she had a package to suggest to us. We needed a ground floor unit due to traveling with a wheelchair, so she had to switch our rooms around. She did all of this promptly and efficiently. I felt comfortable venturing into the World of Disney knowing there was someone who could answer questions for us if we got stuck. We said she was our travel fairy.

Dear Pixie Vacations:

I just wanted to thank you for all your help in planning our trip to Disney. Our travel agent was an amazing representative to work with. She answered all our questions very quickly.

She knew we were on a budget, and she helped us get the most vacation with our money. She told us the best times to visit the parks, gave us amazing advice and followed through with everything that she said she would do. We had an amazing time at Disney and can’t wait to go back. I would recommend her and Pixie vacations to anyone planning a trip to Disney.

Thank you for everything!!

The McLean Family

Pixie Vacations

FOUR Time Award Winner
Travel Weekly Magazine

pixie-vacations-magellan-award-2013     pixie-vacations-magellan-award-2014     pixie-vacations-magellan-award-2015    Travel Weekly Awards

What Our Guests Say

Pixie Vacations has collected 2,622 verified first-party reviews from traveling guests, with an average rating of 5.0 out of 5, plus 735+ five-star reviews on Google. Below is a sample of recent reviews from real Pixie guests; the full review feed appears above.

★★★★★

Caitlyn Elliott was fantastic on planning our Disney vacation. She was always quick to respond and had some expert tips that ensured a seamless trip. 100% would recommend!

Rebecca G. · June 28, 2026 · Verified guest

★★★★★

Lauren Lunati was excellent in managing the details for the trip to Disney. I have recommended Lauren to everyone planning to head to Disney. I felt so much calmer knowing that Lauren was eager to help us with any concern and was so helpful checking in on us once we arrived. Love Pixie Vacations!

Mitzi B. · June 25, 2026 · Verified guest

★★★★★

Terrific help with planning trips. Highly recommended

Adam Bozeman · June 21, 2026 · Verified guest

★★★★★

Georgette did an amazing job of finding hotels that met my needs. When planning an international trip, it was nice to know that she was available for any questions I may have. Georgette made the entire process easy! I would highly recommend her and Pixie Vacations.

Kelly DeVun · June 21, 2026 · Verified guest

★★★★★

Debbie was wonderful. She has planned several vacations for my family. Her planning makes every trip memorable.

Natasha S. · June 20, 2026 · Verified guest

★★★★★

Loved attention to details, being treated as an individual, always being kept up to date.

Malvina S. · June 20, 2026 · Verified guest

★★★★★

Caitlyn at Pixie Vacations was amazing to work with. They took time to help not just until we booked but even after booking to make sure we were ready for the trip. From sending us packing suggestions to following up with making sure everything on our Disney profile was all set up and ready for the trip.

Dave Clayton · June 17, 2026 · Verified guest

★★★★★

100% recommend using Lesli! She is so organized and kept us on track with every step of planning. Our vacation was wonderful because of all the tips and knowledge Lesli shared. Highly recommend!

Ginny Newell · June 17, 2026 · Verified guest

★★★★★

Caitlyn and Tiffany helped us plan a wonderful 8-night stay in Disney World. We absolutely loved the Polynesian resort.

Heather O. · June 17, 2026 · Verified guest

★★★★★

Amazing, especially because of Debbie Matullo.

Caroline S. · June 15, 2026 · Verified guest

★★★★★

Debbie Matullo is the best in the business at getting you the perfect Disney vacation along with anything else you need, even Sandals! She will ask all the right questions and make sure your booking experience is simple. I cannot recommend Debbie or this company enough. We had the best vacation because of her!

Caroline Stamm · June 14, 2026 · Verified guest

★★★★★

My travel agent passed away more than 10 years ago. She was special. Over the years I have tried a few different agencies; this year I tried Pixie Vacations. It was an unexpected gold mine. I will stay with this agency. I will also recommend to anyone I can.

Jill M. · June 13, 2026 · Verified guest

★★★★★

We got in touch with Katie after a friend recommended her. She is always one step ahead of your plans; she is the perfect guide for someone who has no idea what they are doing.

Daniela Martinez · June 13, 2026 · Verified guest

★★★★★

We worked with Amy Dodard to plan a week at Universal and Disney in Florida and she was fantastic. Her insider knowledge allowed us to experience a lot more of the parks than we would have otherwise. Amy also made excellent dining recommendations and was easy to get in touch with.

Lauren W. · June 11, 2026 · Verified guest

★★★★★

Tammy is amazing. No one can match her love for Disney. Ready to plan our next trip.

Michelle Schank · June 10, 2026 · Verified guest

★★★★★

Amanda is awesome! I have worked with her now on a few trips and she always is so helpful! Adding those magical touches to make my trip amazing!

Amanda S. · June 4, 2026 · Verified guest

★★★★★

Micia Trainor was absolutely fantastic as our travel agent. She was very knowledgeable, attentive and efficient with every detail for planning the perfect Disney vacation for my daughter and me at Disney World.

Shelly H. · May 30, 2026 · Verified guest

★★★★★

Julie Davies went out of her way to make our trip easy and fun. We would have had a very difficult time doing it ourselves, if we could have at all.

James W. · May 19, 2026 · Verified guest

★★★★★

I have been very pleased both times working with Kendra Crame and Pixie. She is so professional, helpful and hardworking.

Elisa R. · May 17, 2026 · Verified guest

★★★★★

I had no problems! Very friendly staff and prompt in responding to any questions.

Sarah S. · May 12, 2026 · Verified guest

★★★★★

Lynne has been an amazing travel agent. Very knowledgeable on anything we need.

Sherri J. · May 11, 2026 · Verified guest

★★★★★

Working with Pixie Vacations was a literal dream. Amy and team communicated very well, executed plans efficiently, and helped us every step along the way. This was our second time using Pixie Vacations and it won't be our last!

Kelly Shultis · April 28, 2026 · Verified guest

★★★★★

This trip to Universal Studios was the second time I have worked with Debbie Matullo at Pixie Vacations.

Chris Thomas · April 20, 2026 · Verified guest

★★★★★

Magical experience.

Jean H. · April 19, 2026 · Verified guest

★★★★★

Debbie Matullo was the agent I dealt with throughout the planning and reservation process. She was very responsive to any call or emails no matter what time and answered all of my questions. I could not ask for better service. Thank you!

Janis J. · April 19, 2026 · Verified guest

★★★★★

The team at Pixie Vacations were amazing in planning my Colorado ski trip for me. They had so much insight into the accommodation, passes and best ways to get around. I unfortunately had to cancel the trip and the team were so helpful and prompt helping me provide the right documentation to my insurance provider. I look forward to working with Pixie Vacations again.

Ingrid · April 18, 2026 · Verified guest

★★★★★

Pixie Vacations was amazing! We had a great trip going to Disney World for the first time. Brenda is so knowledgeable and made it easy to plan.

Christina Benton · April 16, 2026 · Verified guest

★★★★★

My experience has been excellent! Our travel agent, Lynne Marie Dorazio, has been a wealth of knowledge and always answers our questions about our upcoming cruises. She gets back to us quickly.

Carl K. · April 10, 2026 · Verified guest

★★★★★

Jessica Lardeo did a fantastic job coordinating our stay at Disney Pop Century Resort. Being grandparents attending Disney for the very first time was very intimidating! We had the perfect first-floor room close to the Skyliner and the dining hall. It was a perfect stay thanks to Jess!

Pamela S. · April 10, 2026 · Verified guest

★★★★★

Although I found my own cruise, John Blakeslee my advisor was instrumental in making sure every detail was in order. I trust his knowledge and his travel experience and recommended him to my friend.

Cynthia C. · April 8, 2026 · Verified guest

★★★★★

Dayna has helped us plan several cruises now.

Carla Cottrell · April 7, 2026 · Verified guest

★★★★★

I've had an excellent experience with Mike Ellis who's a Pixie agent. He's always great to work with!

Pam H. · March 25, 2026 · Verified guest

★★★★★

Lauren took care of everything! She is the best!

Angela T. · March 25, 2026 · Verified guest

★★★★★

Kristin Zarchan arranged a wonderful 7-day vacation in Maui at the Kaanapali Beach Hotel, with a luau, a snorkeling excursion and a plantation tour. Kristin made this a very special trip that my wife and I will always treasure. Recently Kristin put together a great family cruise in the southern Caribbean.

John Stang · March 22, 2026 · Verified guest

★★★★★

Megan is fantastic! She has planned my family's first Disney Cruise, two Disney trips, and two Universal trips.

Alexis Raven · March 21, 2026 · Verified guest

★★★★★

Mike Ellis is the best! His help has made a huge impact on our Disney vacations. He takes all the stress out of planning our trip. Mike and Pixie deserve five stars.

Cathy S. · March 19, 2026 · Verified guest

★★★★★

I have booked two cruises through Pixie Vacations (Monica Englehart) and love it! The process is so easy! Look forward to working with Monica again in the future.

Amy Miller · March 18, 2026 · Verified guest

★★★★★

We had a great experience with Pixie Vacations and would highly recommend to others! Jenna was so helpful and answered all my questions in a timely manner and made the overwhelming Disney experience much easier to figure out for us!

Emily M. · March 11, 2026 · Verified guest

★★★★★

We have been using the services of Pixie Vacations, especially Crisanda Bravo's expertise and help, for years - from an Antarctic cruise to a Disney vacation - always fast and precise. Highly recommended!

Susanne Ottendorfer · March 6, 2026 · Verified guest

★★★★★

We enjoyed our cruise and all the work done by Anna Polcar. She took care of all the plans. Definitely would recommend Pixie.

Gail P. · February 25, 2026 · Verified guest

Ready to plan your own trip? Get a free quote or call 678-815-1584.

What Our Guests Say

Pixie Vacations has collected 2,622 verified first-party reviews from traveling guests, with an average rating of 5.0 out of 5, plus 735+ five-star reviews on Google. Below is a sample of recent reviews from real Pixie guests; the full review feed appears above.

★★★★★

Caitlyn Elliott was fantastic on planning our Disney vacation. She was always quick to respond and had some expert tips that ensured a seamless trip. 100% would recommend!

Rebecca G. · June 28, 2026 · Verified guest

★★★★★

Lauren Lunati was excellent in managing the details for the trip to Disney. I have recommended Lauren to everyone planning to head to Disney. I felt so much calmer knowing that Lauren was eager to help us with any concern and was so helpful checking in on us once we arrived. Love Pixie Vacations!

Mitzi B. · June 25, 2026 · Verified guest

★★★★★

Terrific help with planning trips. Highly recommended

Adam Bozeman · June 21, 2026 · Verified guest

★★★★★

Georgette did an amazing job of finding hotels that met my needs. When planning an international trip, it was nice to know that she was available for any questions I may have. Georgette made the entire process easy! I would highly recommend her and Pixie Vacations.

Kelly DeVun · June 21, 2026 · Verified guest

★★★★★

Debbie was wonderful. She has planned several vacations for my family. Her planning makes every trip memorable.

Natasha S. · June 20, 2026 · Verified guest

★★★★★

Loved attention to details, being treated as an individual, always being kept up to date.

Malvina S. · June 20, 2026 · Verified guest

★★★★★

Caitlyn at Pixie Vacations was amazing to work with. They took time to help not just until we booked but even after booking to make sure we were ready for the trip. From sending us packing suggestions to following up with making sure everything on our Disney profile was all set up and ready for the trip.

Dave Clayton · June 17, 2026 · Verified guest

★★★★★

100% recommend using Lesli! She is so organized and kept us on track with every step of planning. Our vacation was wonderful because of all the tips and knowledge Lesli shared. Highly recommend!

Ginny Newell · June 17, 2026 · Verified guest

★★★★★

Caitlyn and Tiffany helped us plan a wonderful 8-night stay in Disney World. We absolutely loved the Polynesian resort.

Heather O. · June 17, 2026 · Verified guest

★★★★★

Amazing, especially because of Debbie Matullo.

Caroline S. · June 15, 2026 · Verified guest

★★★★★

Debbie Matullo is the best in the business at getting you the perfect Disney vacation along with anything else you need, even Sandals! She will ask all the right questions and make sure your booking experience is simple. I cannot recommend Debbie or this company enough. We had the best vacation because of her!

Caroline Stamm · June 14, 2026 · Verified guest

★★★★★

My travel agent passed away more than 10 years ago. She was special. Over the years I have tried a few different agencies; this year I tried Pixie Vacations. It was an unexpected gold mine. I will stay with this agency. I will also recommend to anyone I can.

Jill M. · June 13, 2026 · Verified guest

★★★★★

We got in touch with Katie after a friend recommended her. She is always one step ahead of your plans; she is the perfect guide for someone who has no idea what they are doing.

Daniela Martinez · June 13, 2026 · Verified guest

★★★★★

We worked with Amy Dodard to plan a week at Universal and Disney in Florida and she was fantastic. Her insider knowledge allowed us to experience a lot more of the parks than we would have otherwise. Amy also made excellent dining recommendations and was easy to get in touch with.

Lauren W. · June 11, 2026 · Verified guest

★★★★★

Tammy is amazing. No one can match her love for Disney. Ready to plan our next trip.

Michelle Schank · June 10, 2026 · Verified guest

★★★★★

Amanda is awesome! I have worked with her now on a few trips and she always is so helpful! Adding those magical touches to make my trip amazing!

Amanda S. · June 4, 2026 · Verified guest

★★★★★

Micia Trainor was absolutely fantastic as our travel agent. She was very knowledgeable, attentive and efficient with every detail for planning the perfect Disney vacation for my daughter and me at Disney World.

Shelly H. · May 30, 2026 · Verified guest

★★★★★

Julie Davies went out of her way to make our trip easy and fun. We would have had a very difficult time doing it ourselves, if we could have at all.

James W. · May 19, 2026 · Verified guest

★★★★★

I have been very pleased both times working with Kendra Crame and Pixie. She is so professional, helpful and hardworking.

Elisa R. · May 17, 2026 · Verified guest

★★★★★

I had no problems! Very friendly staff and prompt in responding to any questions.

Sarah S. · May 12, 2026 · Verified guest

★★★★★

Lynne has been an amazing travel agent. Very knowledgeable on anything we need.

Sherri J. · May 11, 2026 · Verified guest

★★★★★

Working with Pixie Vacations was a literal dream. Amy and team communicated very well, executed plans efficiently, and helped us every step along the way. This was our second time using Pixie Vacations and it won't be our last!

Kelly Shultis · April 28, 2026 · Verified guest

★★★★★

This trip to Universal Studios was the second time I have worked with Debbie Matullo at Pixie Vacations.

Chris Thomas · April 20, 2026 · Verified guest

★★★★★

Magical experience.

Jean H. · April 19, 2026 · Verified guest

★★★★★

Debbie Matullo was the agent I dealt with throughout the planning and reservation process. She was very responsive to any call or emails no matter what time and answered all of my questions. I could not ask for better service. Thank you!

Janis J. · April 19, 2026 · Verified guest

★★★★★

The team at Pixie Vacations were amazing in planning my Colorado ski trip for me. They had so much insight into the accommodation, passes and best ways to get around. I unfortunately had to cancel the trip and the team were so helpful and prompt helping me provide the right documentation to my insurance provider. I look forward to working with Pixie Vacations again.

Ingrid · April 18, 2026 · Verified guest

★★★★★

Pixie Vacations was amazing! We had a great trip going to Disney World for the first time. Brenda is so knowledgeable and made it easy to plan.

Christina Benton · April 16, 2026 · Verified guest

★★★★★

My experience has been excellent! Our travel agent, Lynne Marie Dorazio, has been a wealth of knowledge and always answers our questions about our upcoming cruises. She gets back to us quickly.

Carl K. · April 10, 2026 · Verified guest

★★★★★

Jessica Lardeo did a fantastic job coordinating our stay at Disney Pop Century Resort. Being grandparents attending Disney for the very first time was very intimidating! We had the perfect first-floor room close to the Skyliner and the dining hall. It was a perfect stay thanks to Jess!

Pamela S. · April 10, 2026 · Verified guest

★★★★★

Although I found my own cruise, John Blakeslee my advisor was instrumental in making sure every detail was in order. I trust his knowledge and his travel experience and recommended him to my friend.

Cynthia C. · April 8, 2026 · Verified guest

★★★★★

Dayna has helped us plan several cruises now.

Carla Cottrell · April 7, 2026 · Verified guest

★★★★★

I've had an excellent experience with Mike Ellis who's a Pixie agent. He's always great to work with!

Pam H. · March 25, 2026 · Verified guest

★★★★★

Lauren took care of everything! She is the best!

Angela T. · March 25, 2026 · Verified guest

★★★★★

Kristin Zarchan arranged a wonderful 7-day vacation in Maui at the Kaanapali Beach Hotel, with a luau, a snorkeling excursion and a plantation tour. Kristin made this a very special trip that my wife and I will always treasure. Recently Kristin put together a great family cruise in the southern Caribbean.

John Stang · March 22, 2026 · Verified guest

★★★★★

Megan is fantastic! She has planned my family's first Disney Cruise, two Disney trips, and two Universal trips.

Alexis Raven · March 21, 2026 · Verified guest

★★★★★

Mike Ellis is the best! His help has made a huge impact on our Disney vacations. He takes all the stress out of planning our trip. Mike and Pixie deserve five stars.

Cathy S. · March 19, 2026 · Verified guest

★★★★★

I have booked two cruises through Pixie Vacations (Monica Englehart) and love it! The process is so easy! Look forward to working with Monica again in the future.

Amy Miller · March 18, 2026 · Verified guest

★★★★★

We had a great experience with Pixie Vacations and would highly recommend to others! Jenna was so helpful and answered all my questions in a timely manner and made the overwhelming Disney experience much easier to figure out for us!

Emily M. · March 11, 2026 · Verified guest

★★★★★

We have been using the services of Pixie Vacations, especially Crisanda Bravo's expertise and help, for years - from an Antarctic cruise to a Disney vacation - always fast and precise. Highly recommended!

Susanne Ottendorfer · March 6, 2026 · Verified guest

★★★★★

We enjoyed our cruise and all the work done by Anna Polcar. She took care of all the plans. Definitely would recommend Pixie.

Gail P. · February 25, 2026 · Verified guest

Ready to plan your own trip? Get a free quote or call 678-815-1584.