Donna helped us book our resort reservations and all of our sit-down dining reservations. Once I told her which restaurants we were interested in, she sent me a spread sheet of available times for those meals. She sent us spreadsheets with park hours and parade and firework times for our travel dates. She helped us book our flights. She sent us an amazing 10 page summary with day by day suggestions and hints, including exactly how to navigate the Orlando airport and Magical Express Service and how to best navigate each park. Most importantly, she helped us make some very last minute decisions on travel and flights as our trip was impacted by Hurricane Sandy. At her suggestion, we ended up flying out of Philadelphia a day early to beat the impending storm. Had we not left on 10/28/12 we would have been stuck in Philly until mid-week and would have missed half of our trip. On the Friday night before our trip, she helped us late into the evening and early the next morning make alternate travel arrangements and book an additional night at another resort (All Star Music). She then arranged and payed OUT OF POCKET for a private car to come pick up us up at the 1st hotel and transport us to the Polynesian to begin the rest of our previously planned vacation.

I cannot say enough positive things about Donna and our experiences with using Pixie. I had no intentions of booking this trip through a travel agent, and had, in fact, been dragging my feet about booking a trip to Disney at all. Meeting her at local neighborhood day was the best thing that could have happened to us. She was extremely knowledgeable and helpful and made planning a very overwhelming vacation simple.

Donna, Donna, Donna…. this quickly became a household name for us whenever we discussed Disney. Even my husband became excited about the trip and would say, “Ask Donna about —-“. I would ask her and it would happen! From the moment she gave us a no-pressure hassle-free quote, to the second we booked, to the planning leading up to our trip, to our time in Disney- Donna became part of our vacation. She made sure that we did just the right things for our family and at our own pace. I am very grateful that she was incredibly compassionate towards some special health needs we had on our trip, as well as traveling with a toddler. Her confidence, inviting demeanor, knowledge of Disney, and approachability made our trip worry-free. She even sent us gifts ahead of time, covered the fare for a van to ensure we made a dining reservation, and had gifts waiting at our hotel! We have been back for one week and I have already recommended her and Pixie Vacations to many people. Thank you for a magical vacation!

Donna did a phenomenal job for us during every step of the process.  She counseled us from the early planning stages all the way through to our post-cruise plans.  She listened to us and made great recommendations to us based our wishes and concerns.  It was so helpful to have Donna checking up on us in the weeks leading up to our cruise.  With our busy lives, it was difficult to think about all the details, but Donna took care of everything.  Having her available by phone and email was perfect for us; her expert “boots-on-the-ground” knowledge of the cruise and the parks saved the day for us more than once.  I would highly recommend Donna and Pixie Vacations.  Having an expert assist you in planning your trip and supporting you all the way is priceless!